Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun and exciting, it's important to understand that the odds always favour the house. Please gamble only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use online pokies services in Aotearoa New Zealand. We are committed to preventing underage gambling. If you are under 18, please do not proceed with any gambling activity.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities from family, friends, or partners
- Spending more time and money on gambling than you intended
- Gambling as a way to escape stress, anxiety, or other problems
- Lying about the amount of time or money spent gambling
- Neglecting work, school, or personal relationships due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Borrowing money to fund gambling activities
- Failed attempts to reduce or stop gambling
- Gambling with money needed for essential expenses (rent, food, utilities)
If any of these apply to you, please seek help immediately.
Self-Help Tools & Controls
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Time-Out: Take a mandatory break from gambling for a set period
- Cooling-Off Period: Delay access to your account to reconsider your decisions
Use these tools proactively to help manage your gambling responsibly.
Support Organisations & Resources
If you or someone you know needs help with problem gambling, please contact one of these organisations:
New Zealand
- Gambling Helpline (Aotearoa) — Free, confidential support available 24/7
Phone: 0800 654 655 | Online support available - Problem Gambling Foundation — Provides counselling and support services
Website: www.pgf.nz
International Resources (if applicable)
- GamCare (United Kingdom) — www.gamcare.org.uk | Phone: 0808 8020 133
- GamStop (United Kingdom) — www.gamstop.co.uk | National self-exclusion scheme
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) — www.responsiblegambling.org
- National Council on Problem Gambling (USA) — www.ncpgambling.org | 1-800-522-4700
Take Action Today
If you're struggling with gambling or suspect you may have a problem, please reach out for help today. Speaking to a counsellor or support organisation is confidential, free, and the first step towards recovery. Your wellbeing is important, and professional support is available.
Remember: Problem gambling can affect anyone, regardless of age, income, or background. It's never too early to seek help.